So far this blog has presented an array of ideas on why good scheduling is important and how you can go about achieving it. Of course, a large amount of this management responsibility is inevitably going to fall upon you. However many scheduling errors arise from the process being too focused upon the people creating the schedule and not the people actually working it. This is illogical.
Employees deserve to have a greater say over their schedules. This is something that benefits both parties. Staff with greater say in their shifts and time management will enjoy a more rewarding sense of independence that can have wider positive effects within the workplace. Meanwhile, transferring responsibility without delegating control will lessen the time you have to spend in creating and maintaining schedules.
The starting point for empowering employees is to provide greater access to their schedules. This sounds simple. However, scheduling techniques tend to ignore this premise due to basic practicality issues. When using a spreadsheet or paper planner it is difficult to provide up-to-date information on either a fixed or rotating schedule. Sure, spreadsheets can be printed – but these prints quickly become irrelevant when the schedule changes.
A great way to solve this problem is to provide a schedule that can be accessed through mobiles. All around, people talk of a world that is interconnected and scheduling is no different. Employee scheduling software provides schedules that can be seen on a mobile, tablet or computer browser. With this, your staff have no excuse for being ignorant of their schedule.
Passive employees automatically expect all of their scheduling to be done for them. Shift management programs reduce this expectation. With shift scheduling software, employees are encouraged to interact and communicate their scheduling expectations. This can include their available work hours and time off requests. Communicating these demands reduces possible friction and holds your employees accountable for exactly when they should be working. It also makes your job of filling shifts considerably smoother.
Still, a schedule can be as automated as possible – a simple problem still remains: employees are human! We all face unexpected obstacles and drop outs can still happen. A great human way to counter this is to make it the drop-out’s responsibility to fill their own shift. Alternatively, dropped out shifts can be bid for on shift scheduling software. Moving the difficulty of this situation away from you makes scheduling a far less stressful proposition.
Employee scheduling software can foster greater independence across your business. For instance, shifts can be partnered with staff. Through doing this, you are less likely to need to micromanage during shifts and can instead focus on your tasks and not those of your staff.
Shift management programs help change the culture of your workforce to one that is more self-reliant. Scheduling is not the only area that will be enhanced and neither is it the only one where you will save time. Try automating you schedule and making your staff more accountable to improve your business and your work/life balance.